PLEASE READ HOW TO REPORT CRASH BUGS

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Lax
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PLEASE READ HOW TO REPORT CRASH BUGS

Post by Lax » Wed Apr 07, 2004 1:15 pm

People consistently post 100% worthless information on crashes.. I've had a stickied post in Bug Reports about how to give HELPFUL information and ... as of yet nobody has posted useful information or added information about how to find what we need with windbg or vc6 (/me pokes the other devs).

Examples of worthless information:
"I crash on zoning"
"I crash randomly"
"I crash sometimes with mq2map open"

"EQGAME caused an invalid page fault in
module MQ2EXPTRACK.DLL at 015f:02fc1098.
Registers:
EAX=00000000 CS=015f EIP=02fc1098 EFLGS=00010246
EBX=02fc0000 SS=0167 ESP=019f9418 EBP=019f9458
ECX=00000000 DS=0167 ESI=02fd19b0 FS=3377
EDX=0000014a ES=0167 EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 80 98 00 00 00 51 89 86 30 04 00 00 89 8e 0c
Stack dump:
02fd0004 02fc419a 00000001 02fc408c 02fd0000 02fd000c 02fd0010 02fd0024 02fc251a 02fc25a6 02fc0000 00000001 00000000 00000000 02fc0000 81d5a20c "

Note about the paste above: This gets us NOTHING except that the crash was in MQ2EXPTRACK.DLL. The address shown is in your PERSONAL COPY that you compiled yourself. This is not guaranteed (or even likely) to be the same as someone's that knows how to fix the problem. No, we need more specific information than that.

We need each piece of information listed in this post:
http://macroquest2.com/phpBB2/viewtopic.php?t=5786

Not one piece, not two pieces, EVERY PIECE OF INFORMATION IN THAT POST. After reading it someone gave a small portion of what was asked for hoping to help. Sorry, useless. Step by step instructions are given for Visual Studio .NET, and someone needs to give instructions for VC6 as well as windbg.
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