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Black Screen

Posted: Sun Oct 03, 2004 9:19 am
by Grumpy
This isn't an MQ2 problem really, but I figured I could get help here faster than SOEs wonderful tech support.

After Saturday morning's patch (pushed eqmain.dll and a couple xml files) I can no longer get into the game, either running MQ2 or not, with custom UI or default.

I get the EULA screen and splash screens, then login screen, then whether I hit "login" or "quick connect" or even "chat" button I get a black screen with a movable EQ cursor and nothing I do gets any response. If I just leave it at a black screen for a few minutes I get the "timeout" popup (and I can't even click on that). I have to pop up task manager and kill the session.

At first I thought it was my internet connection, but everything else works fine (browsing and posting here for example). Streaming movies or audio over the net, etc.

I shut down MQ2, thinking that might be the cause, and I disabled all my UIs except the default, still nothing. Any ideas?

Posted: Sun Oct 03, 2004 11:20 am
by Hamner
Bet you are using the custom logon UI they have posted here. Look for the updated version, copy it in and try it. I had the same problem and ended up nuking my entire eq directory before I figured it out. Was the only explanation I could come up with. Or just delete the eqlsplayerdata.ini file or edit it to replace the

Code: Select all

XMLFilename=EQLSUI_custom.xml
with

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XMLFilename=EQLSUI.xml

Posted: Sun Oct 03, 2004 11:22 am
by mekaniak
i love you hamner, I started getting the same problem when I tried logging in this morning. YAY!

Posted: Sun Oct 03, 2004 12:17 pm
by Oid
Damn, I was going to suggest turning his brightness up ;)

Posted: Sun Oct 03, 2004 1:32 pm
by Hamner
Yah well, I ended up doing a full restore from my backup CDs, hate to see anyone else go thru that.....

Posted: Sun Oct 03, 2004 3:01 pm
by Pytte
just what i needed thx hammer

Posted: Sun Oct 03, 2004 3:27 pm
by magictiger
Some guy posted a fix on the eqlive tech forums.
Involved changing a line in eqlsplayersomethingorother.ini
somethingWebOffer=false to somethingWebOffer=true
I don't remember. I've slept since I last read it.